Payment Terms and Conditions

ABN: 42 917 287 964
9 Alexis Street

Stringz Guitar Studio (SGS) reserves the right to alter details of the 2020 program, cancel any courses or classes and change tuition teachers at any point in the term. SGS collects, stores and uses personal information only for administration purposes. The information collected is confidential and will not be disclosed to any third party without prior consent.

Policy regarding fees and absence from private lessons:
Our studio schedule is based on the Queensland State Primary School term dates.

Students are provided with a term of lessons basically matching the school term, for which payment is required in advance (i.e within 14 days of invoice date.) This fee guarantees a regular (usually weekly) lesson time.

SGS reserves the right to change fees at any time.

All fees are inclusive of GST.

Fees paid by Credit or Debit Card will incur a small surcharge to cover card fees imposed by payment services.

Refunds will not be given if a student fails to attend a lesson.

Should a student be absent from a lesson, and a reasonable amount of notice in advance is provided, every effort will be made to make up the lesson at a different time. If a lesson is missed for any reason other than illness or injury, at least 24 hours notice is required for a make-up lesson to apply. The final decision to offer a make-up lesson rests with the individual teacher.

Should your teacher be unavailable to teach a lesson, we will try to schedule another lesson time. If that is not possible, a credit for next term or a refund will be offered.

Students who have outstanding fees from an earlier term may not be permitted to continue with the program.

In special cases, and at the discretion of the director of SGS, a payment plan may be devised to assist with payments. Please contact Paul Gagen directly to discuss this option.

Paul Gagen & Wendy Robertson
Stringz Guitar Studio
0432 567 624

17 January 2020