Payment Terms and Conditions

ABN: 42 917 287 964
9 Alexis Street ASPLEY Q 4034

PAYMENT TERMS and CONDITIONS

Stringz Guitar Studio (SGS) reserves the right to alter details of the 2018 program, cancel any courses or classes and change tuition teachers at any part of the term.

SGS collects, stores and uses personal information only for administration purposes. The information collected is confidential and will not be disclosed to any other third party without prior consent.

Policy regarding fees and absence from private lessons:

Students are provided with a term of lessons basically matching the school term, for which payment is required in advance (i.e within 14 days of invoice date.) This fee guarantees a weekly lesson time. All fees are inclusive of GST and SGS reserves the right to change fees at any time.

Refunds will not be given if a student fails to attend a lesson.

Should a student be absent from a lesson, and a reasonable amount of notice in advance is provided, every effort will be made to make up the lesson at a different time. If a lesson is missed for any other reason than illness/injury, at least 24 hours’ notice is required. The final decision to offer a make-up lesson rests with the individual teacher.

Should your teacher be unavailable to teach a lesson, we will try to schedule another lesson time. If that is not possible, a credit for next term or a refund will be offered.

Students who have outstanding fees from an earlier term may not be permitted to continue with the program.

In special cases, and at the discretion of the director of SGS, a payment plan may be devised to assist with payments. Please contact Paul Gagen directly to discuss this option.

Policy regarding Gift Vouchers and the free lesson:

Our gift voucher entitles the bearer to one complimentary lesson on top of the lessons covered by the voucher. Stringz Guitar gift vouchers are one-time-only and the free lesson can only be redeemed once per student.

Paul Gagen
Director
Stringz Guitar Studio

paul@stringzguitarstudio.com.au
0432 567 624
29 January 2018